Shipping policy

Processing & Shipping Time

• Orders are processed within 1–2 business days after payment confirmation.

• Standard delivery time is 7–10 business days from the date of dispatch.

Shipping Rates

• Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking details to monitor the delivery status.

Delays

• While we strive to deliver within the estimated timeline, please note that unforeseen delays (such as weather conditions, courier issues, or holidays) may occasionally affect delivery times.

• If your order is delayed beyond the expected timeframe, please contact us at soaeb.ekayano@gmail.com.

Incorrect Address

• Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Damaged or Missing Items

• If you receive a damaged package or items are missing, please notify us within 48 hours of delivery with photos for review.